A.R. Mazzotta Employment Specialists
Location: Leominster, MA 01453 Document ID: B1066-0CLB Posted on: 2024-11-0711/07/2024 Job Type: RegularJob Schedule:Full-time
2024-12-07
Account Manager/Recruiter
Account Manager duties and responsibilities
A competent Account Manager should be flexible enough to handle a variety of duties that pertains to your firm and clients. Their main responsibility is to make sure a company’s customers are happy, and some of their specific daily duties include:
- Communicating with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
- Recruiting and staffing business experience is a plus not required.
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